{"id":5370,"date":"2022-04-09T13:11:01","date_gmt":"2022-04-09T13:11:01","guid":{"rendered":"https:\/\/qualaroo.com\/blog\/?p=5370"},"modified":"2026-06-05T07:03:52","modified_gmt":"2026-06-05T07:03:52","slug":"best-nps-software","status":"publish","type":"post","link":"https:\/\/web-staging.qualaroo.com\/blog\/best-nps-software\/","title":{"rendered":"12 Best NPS Software: Expert Reviews & User Ratings"},"content":{"rendered":"\n

Is your current NPS software really helping you grow or holding you back? I know how frustrating it can be to juggle clunky features, limited reporting, and survey tools that just don\u2019t fit your workflow.<\/span><\/p>\n

NPS tools aren\u2019t just about asking one simple question. They\u2019re powerful platforms that help you gather honest customer feedback, identify promoters and detractors, and transform insights into actionable strategies that fuel growth and improve customer experience.<\/span><\/p>\n

I\u2019ve tested and analyzed the top 12 Net Promoter Score (NPS) software tools, so you don\u2019t have to. Inside, you\u2019ll find clear pros and cons, pricing transparency, integration capabilities, and real user ratings designed to help you pick the right tool fast.<\/span><\/p>\n

Pressed for time? No problem. This side-by-side comparison highlights the top 12 NPS software tools for 2026\u2014 showcasing their pricing, key features, and real user ratings.<\/span><\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
NPS Tool<\/th>Best For<\/th>Starting Price<\/th>Key Features<\/th>User Rating
\n(G2 & Capterra)<\/th>\n<\/tr>\n<\/thead>\n
Qualaroo<\/a><\/td>In-App Surveys, NPS & User Feedback <\/td>Forever-free plan available; Paid from $19.99\/month<\/a><\/td>In-app surveys, NPS, user feedback, contextual & targeted surveys, AI sentiment analysis, customer experience insights<\/td>4.7 (Capterra)<\/td>\n<\/tr>\n
ProProfs<\/a><\/td>Customizable surveys, multi-channel feedback<\/td>Forever-free plan available; Paid from $19.99$19.99\/mo<\/a>\/mo<\/td>Customizable campaigns, real-time tracking<\/td>4.8 (Capterra)<\/td>\n<\/tr>\n
Zonka Feedback<\/td>Customer & employee NPS, alerts, personalized templates<\/td>From $49\/mo<\/td>Employee NPS, alerts, templates<\/td>4.6 (G2)<\/td>\n<\/tr>\n
SurveySensum<\/td>AI-powered CX analytics, feedback management<\/td>On request<\/td>AI-enabled text analytics, dashboards<\/td>4.6 (G2)<\/td>\n<\/tr>\n
Delighted<\/td>Multi-channel surveys, visual appeal<\/td>From $17\/mo<\/td>Easy setup, survey wizard, automatic triggers<\/td>4.7 (G2)<\/td>\n<\/tr>\n
Hotjar<\/td>Website analytics, heatmaps, in-the-moment feedback<\/td>From $99\/mo<\/td>Heatmaps, feedback polls, auto NPS calculation<\/td>4.3 (G2)<\/td>\n<\/tr>\n
HubSpot<\/td>CRM-integrated surveys, automation, segmentation<\/td>From $90\/mo per seat<\/td>CRM integration, automation<\/td>4.4 (G2)<\/td>\n<\/tr>\n
Nicereply<\/td>Support team feedback, multi-metric tracking<\/td>From $59\/mo<\/td>CRM links, survey triggers<\/td>4.5 (G2)<\/td>\n<\/tr>\n
AskNicely<\/td>In-app surveys, campaign management<\/td>From $449\/mo<\/td>Intercom integration, chat responses<\/td>4.7 (G2)<\/td>\n<\/tr>\n
Qualtrics<\/td>Global feedback, sales analytics<\/td>On request<\/td>Advanced analytics, multiple feedback channels<\/td>4.3 (G2)<\/td>\n<\/tr>\n
SurveyMonkey<\/td>Customizable, AI-driven survey creation<\/td>Starts at $30\/mo<\/td>Customizable, AI-powered<\/td>4.4 (G2)<\/td>\n<\/tr>\n
Typeform<\/td>Conversational surveys, real-time insights<\/td>From $25\/mo<\/td>Engaging surveys, real-time analytics<\/td>4.5 (G2)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n\n\n\n

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<\/span>Best NPS Survey Software & Tools<\/span><\/h2>\n\n\n\n

When it comes to conducting the best NPS survey software, tons of survey solutions are available in the market that can help you do so. Here are the 12 best NPS solutions to help you make the right decision.<\/p>\n\n\n\n

1. Qualaroo<\/strong> – Best for In-App Surveys, NPS & User Feedback <\/h3>\n\n\n