{"id":3201,"date":"2019-01-10T15:12:31","date_gmt":"2019-01-10T15:12:31","guid":{"rendered":"https:\/\/blog.qualaroo.com\/?p=3201"},"modified":"2026-06-25T07:07:24","modified_gmt":"2026-06-25T07:07:24","slug":"my-dear-watson-sentiment-analysis-and-more-now-live-in-beta-reporting-dashboard","status":"publish","type":"post","link":"https:\/\/web-staging.qualaroo.com\/blog\/my-dear-watson-sentiment-analysis-and-more-now-live-in-beta-reporting-dashboard\/","title":{"rendered":"My Dear Watson: Sentiment Analysis and More Now Live in Beta Reporting Dashboard!"},"content":{"rendered":"

In November, we released a set of new reporting functionality in Qualaroo\u2019s reporting dashboard. Complete with improved NPS reporting, nudge performance statistics at a glance, and word clouds, we brought you new ways to get more out of your Qualaroo experience.<\/span><\/p>\n

Now we\u2019re introducing even more ways to help you better sort through your insights, understand the user journey, and more. \u00a0\u00a0<\/span><\/p>\n

From a redesigned Sentiment Analysis with IBM Watson visualization, an intuitive new way to search, and increased filtering and favoriting functionality, we\u2019re thrilled to see how these updates will improve and speed up your workflow! Keep reading for more information on how our brand new features can fit into your process and help you better organize your insights. <\/span><\/p>\n

<\/span>Sentiment Analysis with IBM Watson: <\/span><\/span><\/h2>\n

Why focus on the nitty-gritty of individual free-form responses when you can quickly gauge user emotions with IBM Watson? Watson breaks down and visually represents emotion in text-based responses by joy, anger, disgust, sadness, and fear, so you can take informed action, quickly.<\/span><\/p>\n

\"Watson-Sentiment-Analysis\"<\/p>\n

Coupled with our new and improved reporting experience, Sentiment Analysis can help you transform your free-form responses into actionable insights. Not already using Sentiment Analysis with IBM Watson? <\/span>Sign up for a demo<\/span><\/a> today and we\u2019ll help you get set up! <\/span><\/p>\n

<\/span>New ways to sort responses: favoriting and filtering by completion status<\/span><\/span><\/h2>\n

Users can now <\/span>favorite any responses<\/b> of their choosing for quick navigation. Easily revisit any type of response by favoriting it. You can also filter reporting based on \u2018favorite\u2019 status, to give you even deeper insight. Whether it\u2019s revisiting responses that contain keywords or that are just particularly interesting, users don\u2019t have to go through the hassle of sifting through all collected responses.<\/span><\/p>\n

\"Screen-Recording\"<\/p>\n

Similarly, you can also now <\/span>filter nudge responses based on completion status<\/b>. We love this feature because it can sometimes be misleading to include data from only partially filled-out nudges. On the other hand, you can use filtering by completion status to quickly identify users who you\u2019d like to follow up with for more information.<\/span><\/p>\n

\"Screen-Recording\"<\/p>\n

More ways to filter means more ways to segment your data and get clearer insights. <\/span><\/p>\n

<\/span>Identities listed with responses<\/span><\/span><\/h2>\n

You\u2019ll now see a snapshot of identity details associated with all responses. Quickly assess demographics of the respondent like the type of browser used, associated email, and more. We love this feature because it empowers users to reach out to respondents quickly.<\/span><\/p>\n

\"Screen-Recording\"<\/p>\n

For example, if a response reveals something time-sensitive like a visitor having trouble purchasing, you can quickly send them an email. On the other hand, if a user reports a site-related issue, you can easily see pertinent information like what type of browser they are using in order to narrow down what might be causing their problem.<\/span><\/p>\n

Here’s a video you can watch to learn how it works:<\/p>\n