{"id":2757,"date":"2018-05-16T21:02:25","date_gmt":"2018-05-16T21:02:25","guid":{"rendered":"https:\/\/blog.qualaroo.com\/?p=2757"},"modified":"2024-12-17T06:24:15","modified_gmt":"2024-12-17T06:24:15","slug":"survey-teardowns-how-golds-gym-gathers-user-feedback-via-email","status":"publish","type":"post","link":"https:\/\/web-staging.qualaroo.com\/blog\/survey-teardowns-how-golds-gym-gathers-user-feedback-via-email\/","title":{"rendered":"Survey Teardowns: How Gold\u2019s Gym Gathers User Feedback Via Email"},"content":{"rendered":"

Written and contributed by Curtis Morris<\/a>, CEO @ Qualaroo<\/em><\/p>\n

A quick search of  your email archive is likely to reveal at least one email asking you to take a survey. The subject matter might be anything from  a recent experience you\u2019ve had, a review of the food at a restaurant, or even feedback about your gym. <\/span><\/p>\n

At Qualaroo, we\u2019re obsessed with how companies create feedback loops with their customers. From the questions they\u2019re asking, who they\u2019re targeting, to what they do with that feedback.. In fact, we wrote a question guide based on top questions that have received over 10K responses and over 20% response rate. <\/span><\/p>\n

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We are feedback fanatics, plain and simple. <\/span><\/h3>\n

This obsession with feedback loops means I cannot help but  review every feedback request that comes across my desk. I pick them apart with hopes of learning a new method of gathering feedback and maybe even get a few ideas on new Qualaroo features while I am at it. I\u2019m going to start sharing my analysis in a weekly series I\u2019m calling \u201cSurvey Teardowns\u201d. <\/span><\/p>\n

For this week\u2019s series, I\u2019d like to share with you my experience with a  survey from Gold\u2019s Gym.<\/span><\/p>\n

<\/span>Survey Teardowns: Gold’s Gym<\/span><\/h2>\n

Many of us here at Qualaroo are Gold\u2019s Gym members because we have a location right down the street from our office. As a member I received the following <\/span>survey and wanted to share the tear down – from what was good about the survey to what opportunities for improvement there were. Enjoy!<\/span><\/p>\n

Gold’s Gym Email Feedback Teardown<\/a> <\/strong> from Curtis Morris<\/a><\/strong><\/div>\n
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So, what did you think? I\u2019d love to get your feedback, just leave your comments below.<\/span><\/p>\n

Do you have current surveys running now with your customers and prospects? If you\u2019re not getting the engagement you were expecting, our team of experts would be happy to review them for you, just <\/span>get in touch with us!<\/span><\/a><\/p>\n

Please feel free to forward surveys you would like me to teardown in the future: <\/span>Teardown@Qualaroo.com<\/span><\/a>. <\/span><\/p>\n

Thanks for reading!<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Written and contributed by Curtis Morris, CEO @ Qualaroo A quick search of  your email archive is likely to reveal at least one email asking you to take a survey. The subject matter might be anything from  a recent experience you\u2019ve had, a review of the food at a restaurant, or even feedback about your…<\/p>\n","protected":false},"author":28,"featured_media":2772,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2757","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/2757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/comments?post=2757"}],"version-history":[{"count":2,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/2757\/revisions"}],"predecessor-version":[{"id":6857,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/2757\/revisions\/6857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/media\/2772"}],"wp:attachment":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/media?parent=2757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/categories?post=2757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/tags?post=2757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}