{"id":1389,"date":"2014-04-17T23:36:13","date_gmt":"2014-04-17T23:36:13","guid":{"rendered":"https:\/\/blog.qualaroo.com\/?p=1389"},"modified":"2024-12-17T06:32:24","modified_gmt":"2024-12-17T06:32:24","slug":"make-conversion-optimization-work-for-you-landing-page-best-practices","status":"publish","type":"post","link":"https:\/\/web-staging.qualaroo.com\/blog\/make-conversion-optimization-work-for-you-landing-page-best-practices\/","title":{"rendered":"Make Conversion Optimization Work for You: Landing Page Best Practices"},"content":{"rendered":"<p>This is the second post in our series on our recent webinar \u201cConversion Optimization Techniques that Actually Work,\u201d with Qualaroo CEO Sean Ellis and Unbounce Co-Founder Oli Gardner. If you didn\u2019t have time to catch it (or if you did and would like to see it again), you can watch the whole thing here. Previously, we talked about designing smart conversion optimization tests based on insights collected from on-site surveys. Today, we\u2019re looking at a handful of landing page best practices that Sean and Oli have picked up over the years. So what makes or breaks a good landing page?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conversion_Rate_Depends_on_Your_Attention_Ratio\"><\/span>Conversion Rate Depends on Your Attention Ratio<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Oli cautions: When it comes to conversion, stay away from peacocks and toothpaste.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1531\" src=\"https:\/\/qualaroo.com\/blog\/wp-content\/uploads\/2016\/10\/peacock.png\" alt=\"peacock\" width=\"600\" height=\"337\"><\/p>\n<p style=\"text-align: left\">Let\u2019s explain: If your landing page is the above photo, and your visitor\u2019s goal is to find the peacock, they\u2019re going to have a hard time with so many \u201ceyes\u201d competing for their attention.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1532\" src=\"https:\/\/qualaroo.com\/blog\/wp-content\/uploads\/2016\/10\/peacock-no.png\" alt=\"peacock-no\" width=\"600\" height=\"336\"><\/p>\n<p dir=\"ltr\">Removing those unnecessary eyes makes the goal much more obvious\u2014the peacock is easier to spot, and easily-distracted visitors are instantly more focused on the goal.<\/p>\n<p style=\"text-align: left\">Toothpaste shopping also illustrates what it\u2019s like for visitors on your page: they come with a mission (buy toothpaste).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1533\" src=\"https:\/\/qualaroo.com\/blog\/wp-content\/uploads\/2016\/10\/toothpaste.png\" alt=\"toothpaste\" width=\"600\" height=\"333\"><\/p>\n<p dir=\"ltr\">At the store, however, they\u2019re so overwhelmed that they forget what kind of toothpaste they even use (Crest, Colgate?). Distraction makes is almost impossible to complete their mission.<\/p>\n<p dir=\"ltr\">This kind of confusion occurs when someone lands on a website with a high attention ratio\u2014which Oli defines as the ratio of interactive elements (things you can click) to the number of campaign conversion goals (always one).<\/p>\n<p dir=\"ltr\">Unbounce tested a webinar recording page where people could a register (see below). In addition to the campaign\u2019s CTA, they provided additional interesting and helpful content. The page had an attention ratio of 6:1\u20146 potential actions to 1 goal. When Unbounce tested this &nbsp;page against a page without the links, resulting in a 1:1 ratio, they saw conversions increase over 40% just from removing those helpful distractions.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1534\" src=\"https:\/\/qualaroo.com\/blog\/wp-content\/uploads\/2016\/10\/attention-ratio.png\" alt=\"attention-ratio\" width=\"600\" height=\"387\"><\/p>\n<p style=\"text-align: left\">Oli stresses that this doesn\u2019t mean you shouldn\u2019t be generous with excellent, free content, but there\u2019s a time and place, and it isn\u2019t when you\u2019re trying to get visitors to perform a specific action. In some instances, like in the middle of a campaign, it can hurt more than help.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Context_of_Use_Ups_Conversion_Rates\"><\/span>Context of Use Ups Conversion Rates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\">When it comes to driving conversion rates on your landing pages, context is everything. By providing visuals that help people quickly determine the context of your offer you can help them make decisions to move forward, improving your conversion rate.<\/p>\n<p dir=\"ltr\">For example, Unbounce wanted to figure out what users were thinking when visiting their high-traffic, under-performing templates page, so they implemented a Qualaroo survey to ask visitors to the page, \u201cWhat do you think of our templates?\u201d<\/p>\n<p dir=\"ltr\">Out of over 1000 responses the most common were:<\/p>\n<ul>\n<li>\u201cHow much are they?\u201d<\/li>\n<li>\u201cWhere can I download them?\u201d<\/li>\n<li>\u201cCan I use them in WordPress?\u201d<\/li>\n<\/ul>\n<p>It was clear from the questions that the context of use just wasn\u2019t communicated clearly\u2014the templates are exclusive to Unbounce. So instead, Unbounce focused on showing the template library inside the Unbounce page editor, providing better context of use, which resulted in a 45% lift in new trial starts (Unbounce\u2019s main KPI). Over the course of a year, providing context of use added up to an additional $1,016,640.<\/p>\n<p dir=\"ltr\">You might be surprised how lost people are when they\u2019re on your site, but providing visual demonstration of how your product or service will be used by the customer can help. As cheesy as shamwow and slapchop commercials are, they do a great job getting the point across. Buyers know what to expect because they\u2019ve seen the product in action.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Context_Matching_is_the_Holy_Grail_of_Conversion_Optimization\"><\/span>Context Matching is the Holy Grail of Conversion Optimization<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\">Though failed tests are not uncommon, the following technique has never failed Oli\u2014as in, every single test based on context matching has been a winner. This means matching the style and content of the conversation through which a visitor first encounters you (usually an ad, blog post, or email) to the landing page where that visitor ends up.<\/p>\n<p dir=\"ltr\">Bryan Eisenberg calls this \u2018<a href=\"http:\/\/www.bryaneisenberg.com\/conversion-optimization-101-ad-continuityscent\/\">maintaining the scent<\/a>\u2019 of the visitor from one page to the next. Context matching includes matching the design of your ad to the design on your landing page, as well as making the headline of your ad the same as the headline on your landing page.<\/p>\n<p dir=\"ltr\">Look at your marketing outreach and at your landing page. Is the transition from ad to landing page a natural, seamless experience, or is it disjointed and jarring? It should be less like entering a different territory and more like an expanded experience from one step to the next. After all, whatever got them to click on the ad in the first place will compel them to keep moving through the funnel.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Respect_the_Click\"><\/span>Respect the Click<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\">The way organic and paid visitors interact with your website is fundamentally different. Your homepage is for organic traffic\u2014people who want to wander and explore, to click around and get to know you. But people click on a paid ad for a reason. They don\u2019t want to explore and connect the dots, so why disrespect the click by sending them to a page designed to facilitate that experience?<\/p>\n<p dir=\"ltr\">This is what landing pages are for. The attention ratio is 1:1, meaning they don\u2019t have to search. Message and design match between ads and landing pages means that they have a pleasant, cohesive experience. Plus, as your bounce rate decreases and your relevance increases (thanks to messaging that matches), your cost per click will go down and your ad position will rise.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Shoot_for_a_Post-Conversion_Conversion\"><\/span>Shoot for a Post-Conversion Conversion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\">Just as your work doesn\u2019t stop with that initial click, it doesn\u2019t stop once visitors convert. You can and should leverage the opportunity to ask fresh leads for a second conversion. After someone makes a purchase, downloads a whitepaper, or registers for a webinar, ask them to share on Facebook or Twitter or subscribe to your newsletter.<\/p>\n<p dir=\"ltr\">Unbounce has been wildly successful using this technique. In one instance, out of 2500 webinar registrants, Unbounce was able to get 1100 new blog subscribers. These visitors are already engaged\u2014getting them to take just one more step is much easier than getting unengaged visitors to do anything. While you have their attention, make the most of it.<\/p>\n<p dir=\"ltr\">This concludes our wrap up of &nbsp;\u201cConversion Rate Tips that Actually Work.\u201d We hope you found something that will make CRO work for you. And if you\u2019ve yet to try Qualaroo or Unbounce, give it a shot now. Get 50% &nbsp;off of Unbounce for three months&nbsp;or <a href=\"https:\/\/qualaroo.com\/pricing\/\">try Qualaroo free for 14 days<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\t\t\t\tLearn why attention ratio, context of use, and context matching are the keys to high-converting landing pages with insights from Oli Gardner of Unbounce.\t\t<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[18],"class_list":["post-1389","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-conversion-rate"],"_links":{"self":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/1389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/comments?post=1389"}],"version-history":[{"count":4,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/1389\/revisions"}],"predecessor-version":[{"id":18585,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/posts\/1389\/revisions\/18585"}],"wp:attachment":[{"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/media?parent=1389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/categories?post=1389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-staging.qualaroo.com\/blog\/wp-json\/wp\/v2\/tags?post=1389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}